[Since's Goerge's experience got lost in talks of PPP, privatization etc, I am posting this in a new thread]
Got to use BMTC's Whitefield to BIA service yesterday. Went to Hope Farm junction in an auto, and noticed that there was a special board marking the BIAL bus stop. I was there at 1:35 pm, and as per the listed times, a non-A/C service should have shown up in a few minutes. Even though a non-A/C bus was parked about half a km back in Whitefield, nothing showed up. Waiting for the bus wasn't fun - strong sun, no shelter, and no paved surface to rest my luggage.