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Getting a cue from this suvery I thought why not analyse (to some extent) from Root Cause Analysis perspective of TQM (Total Quality Management)? According to RCA we should find further causes of further levels.

So I am trying to just draft out whatever I think. Some of these may be just my imaginations or may feel too theoritical,  as we can not understand issues from driver and conductors perspective. I am of hope that this may create some leads towards solutions not any solution as such.

I am imagining survey Question as effects. However I am not analyzing any one from survey questions. But I am taking another simple effect ie, Buses not stopping in bus stops. This creates difficulties for a passenger, specially big problems for kids, pregnant ladies, senior citizens.

I am trying to categorize each cause for better quantification.

Effect  -

Buses not stopping in easy reach of  waiting passengers in bus shelter

Causes -

ITPL:

From Banashankari: (502 and MBS-24)*,321B,411E,411F,506

From Silk board: 500F*,411J,502 and MBS-24,321B,411E,411F,506

From Ulsoor/K.R.Puram Railway station: (304,306 & 319 series )**

From Kengeri satellite Town: 502

From Rajarajeshwarinagar: MBS-24,373G

From Electronic City: 600

From Hebbal: 601,506A

 One of the most common questions I – as an entrepreneur – get is: “Why did you choose Belgaum? Why not Bangalore?”. Yes. It is true that Bangalore has established itself as the IT hub aka the Silicon Valley of India. Indeed, Bangalore today is known the world over for the IT presence in the city and not the numerous gardens it hosts. So why did I choose Belgaum?

One of the easiest scheduling problems to solve is when time and route are known.  If the time and at least one (pickup or destination) is fixed, then it is even easier to schedule.  If a pickup and drop schedule for 100 people going to an office has to be designed, simply get the pickup points and put it on a m

BMTC has made a start on one front for building their Rome: by increasing bus inventories & increasing the number & types of services. Most other areas are still struggling to even get blueprints ready. Thus, we seem to have many attractive buildings put up haphazardly & with poor lighting in BMTC's Rome.

The idea was proposed by a citizens’ community and became a reality through BMTC. An additional 10,000 Bangaloreans hopped on and off buses on ‘Bus Day’, according to one estimate.

Read more on Citizen Matters

http://bangalore.citizenm...

Speaking after laying the foundation stone for construction of 1,500 houses in the Ragigudda slum at JP Nagar 2nd phase, the Chief Minister B S Yeddyurappa said, “All 570 slums in the City will be rehabilitated under the JNNURM-BSUP scheme by Dec 2010 to make Bangalore a slum-free City".