Consumer power rests on knowing your rights. You may remember cursing Bescom when there was a 21-hour power outage on April 29 and 30 last year. But this 73-year-old man did something more - he found out there is a provision for consumers to get compensation if power supply is interrupted beyond certain hours.
For the full story, click on:
http://epaper.timesofindia.com/Repository/ml.asp?Ref=VE9JQkcvMjAwOS8wMi8yNSNBcjAwMjAw&Mode=HTML&Locale=english-skin-custom
I spoke to Mr Ram on seeing the report. He says that the present order covers only the 7 applicants, and the one specific incident. He has now requested the KIC to widen the coverage to automatically include all such future occurances and all consumers.
Way to go, Sir!
Muralidhar Rao
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