Fishbone Other Problems?

sri thanks for the pointer to fishbone. read around the subject a bit. from the brief reading it appears like a useful tool. a lot of the time we go around and around and get so involved in one aspect of the solution that we tend to forget the overall picture. tools like these can provide structure to our ideas and thoughts. at the very minimum this should provide a good visual map of the discussions. ultimately we are doing quality/service analysis most of the time. sri can you play teacher teacher and share your gyaan on these for us. perhaps start with a list of such tools? also please tell us about the pitfalls and limitations of the tool. hopefully in our enthu we dont end up abusing it. folks please look around fishbone a bit. maybe we can fishbone bmtc stops, fishbone individual intersections, fishbone education etc etc? stuff like bial will get the best tools and people always, but what about the flow in front of mysore road sat station that vasanth was talking about. why not fishbone it? perhaps the b* agencies already do it. but as consumers and complainers and observers and suggesters etc perhaps we should too. may be i am over estimating too. let me know.