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BESCOM - Customers' day - Sat, 15th March

12 March 2008 - 4:28pm — murali772
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146 users have liked.

I N V I T A T I O N

Dear Friends,

Bangalore Electricity Supply Company (BESCOM), Public Affairs Centre, Swabhimana and Consumer Advocacy, KERC are pleased to invite you for a workshop on Customer Care to commemorate World Customers' Day.

The topics that will be covered include, Customers' rights, Customer Care, Payment options, Safety, Energy conservation etc.

Programme Date : Saturday, 15th March 2008.

Venue : CEC Hall, KEB Engineers' Association, No. 28, Race Course Cross Road, Bangalore - 560 009.

Time : 3.00 p.m.

Background: Every year, March 15th is being observed as World Customers' Day. The day is being celebrated all over the world to promote awareness among the customers about their rights as well as responsibilities.

Electricity is an important service provided by the State to, agriculture, the industry and households etc. The customers at large must aware of their rights and the facilities provided to them by the distribution companies.

Hence, BESCOM in association with Public Affairs Centre, Swabhimana and Consumer Advocacy, KERC have came forward to have a workshop mainly to bring in awareness among the customers on these services on World Customers' Day.

( B.N. Sathyaprema Kumar)
Communication & Reforms
Coordinating Officer, BESCOM.

Comments

murali772's picture

an annual hoax

murali772 - 12 Mar 2008 - 5:14pm
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147 users have liked.

While Bangalore is currently a Rs 1500 cr market for gensets, inverters, converters, batteries, emergency lamps, candles, match-sticks, and what have you, these products have a marginal presence in the Mumbai market. Similar is the situation with Ahmedabad, Surat, Kolkata, Greater Noida, etc. And, New Delhi has recently joined them. The essential difference between these cities and Bangalore is that whereas we have the government-owned BESCOM supplying us power, they are all served by companies in the private sector. Need one elaborate more?

For more, read http://karnataka-power-muddle.blogspot.com/

I have attended these meetings almost year after year, and raised the very same questions. They have no clear answers. They just indulge in obfuscation. So, don't tell me I didn't warn you.

Whatever, I will continue to attend this time and in future also since my objective in life is to liberate the future generation from the stranglehold of these government dis-service providers.

Muralidhar Rao

Muralidhar Rao
tsubba's picture

annual hoax

tsubba - 12 Mar 2008 - 11:23pm
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162 users have liked.
rofl!! i really loled when i first read the title of your comment. good luck heckling.:) Delhi has had serious trouble with power. this is one of those core areas that needs more than privatization. chamalapura type solutions are no solutions at all. grid-e centrallu, how much can these guys do? dont we have one of the better utilization ratios? dont know the exact numbers now, but loss due to theft was something like under 10% when i last read.
murali772's picture

customer-care-less

murali772 - 20 Mar 2008 - 6:23pm
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148 users have liked.
Bangalore today produces goods and provides services of the highest quality to its clientele right across the globe. For such a city, the interruption-ridden service of BESCOM is nowhere near good enough. For more, read http://karnataka-power-mu...
Muralidhar Rao

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