[Since's Goerge's experience got lost in talks of PPP, privatization etc, I am posting this in a new thread]

Got to use BMTC's Whitefield to BIA service yesterday. Went to Hope Farm junction in an auto, and noticed that there was a special board marking the BIAL bus stop. I was there at 1:35 pm, and as per the listed times, a non-A/C service should have shown up in a few minutes. Even though a non-A/C bus was parked about half a km back in Whitefield, nothing showed up. Waiting for the bus wasn't fun - strong sun, no shelter, and no paved surface to rest my luggage.

The World Customers' Day was observed by BESCOM in its usual ritualistic style on Saturday, the 15th March by holding a workshop on 'Customer Care', in association with Public Affairs Centre (PAC), Swabhimana, Consumer Advocacy, and Karnataka Electricity Regulatory Commission (KERC). Of the audience of a 100 odd people, only some 30 were members of Civil Society groups (RWA's, etc), the rest comprising mostly of BESCOM officials. Seeing this, the chief guest, Dr Samuel Paul, Chairman, PAC, remarked that the poor turn out was perhaps an indication of the high level of satisfaction with BESCOM services.