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GOI online 'Working' Grievance forum

18 June 2009 - 3:57pm — blrsri

Dear All,  

Government of India has an online Grievance forum at http://www.pgportal.gov.in

Can you imagine this is happening in INDIA ? 

The govt. wants people to use this tool to highlight the problems they faced while dealing with Government officials or departments like

 

1)      Railways

2)      Posts

3)      Telecom (incl. Bharat Sanchar Nigam Limited (BSNL) & Mahanagar Telephone Nigam Limited (MTNL)

4)      Urban Development (Delhi Development Authority (DDA), Land & Development Office (L&DO), Central Public Works Department (CPWD), etc)

5)      Petroleum & Natural Gas

6)      Civil Aviation (Air India, Airports Authority of India, etc)

7)      Shipping, Road Transport & Highways

8)      Tourism

9)      Public Sector Banks 


Allahabad Bank Andhra Bank, Bank of Baroda Bank of India Bank of Maharashtra Canara Bank Central Bank of India Corporation Bank Dena Bank Indian BankIndian Overseas Bank Industrial Development Bank of India LtdNational Bank for Agriculture and Rural DevelopmentOriental Bank of CommercePunjab & Sind BankPunjab National Bank Small Industries Development Bank of IndiaState Bank of Bikaner & JaipurState Bank of HyderabadState Bank of India State Bank of Indore State Bank of Mysore State Bank of PatialaState Bank of TravancoreSyndicate Bank UCO Bank Union Bank of India United Bank of India Vijaya Bank 
 

10)  Public Sector Insurance Companies
GIC of India Life Insurance Corporation of IndiaNational Insurance Company Ltd.The New India Assurance Company Ltd.The Oriental Insurance Company Ltd.United India Insurance Company Ltd.

11)  National Saving Scheme of Ministry of Finance

12)  Employees' Provident Fund Organization

13)  Regional Passport Authorities 


Regional Passport Office, AhemadabadRegional Passport Office, AmritsarRegional Passport Office, BangaloreRegional Passport Office, BareillyRegional Passport Office, BhopalRegional Passport Office, BhubaneswarRegional Passport Office, ChandigarhRegional Passport Office, ChennaiRegional Passport Office, CochinRegional Passport Office, CoimbatoreRegional Passport Office, DehradunRegional Passport Office, DelhiRegional Passport Office, GhaziabadRegional Passport Office, GoaRegional Passport Office, GuwahatiRegional Passport Office, HyderabadRegional Passport Office, JaipurRegional Passport Office, JalandharRegional Passport Office, JammuRegional Passport Office, KolkataRegional Passport Office, KozhikodeRegional Passport Office, LucknowRegional Passport Office, MaduraiRegional Passport Office, MalappuramRegional Passport Office, MumbaiRegional Passport Office, NagpurRegional Passport Office, PatnaRegional Passport Office, PuneRegional Passport Office, RaipurRegional Passport Office, RanchiRegional Passport Office, ShimlaRegional Passport Office, SrinagarRegional Passport Office, SuratRegional Passport Office, ThaneRegional Passport Office, TrichyRegional Passport Office, TrivandrumRegional Passport Office, Visakhapatnam
 

14)  Central Government Health Scheme

15)  Central Board of Secondary Education

16)  Kendriya Vidyalaya Sangathan

17)  National Institute of Open Schooling

18)  Navodaya Vidyalaya Samiti

19)  Central Universities

20) ESI Hospitals and Dispensaries directly controlled by ESI Corporation under Ministry of Labour


Many of us say that these things don't work in India .


Couple of months back, the Faridabad Municipal Corporation laid new roads in his area and the residents were very happy about it. But 2 weeks later, BSNL dug up the newly laid roads to install new cables which annoyed all the residents. A resident used the above listed grievance forum to highlight his concern. To his surprise, BSNL and Municipal Corporation of Faridabad were served a show cause notice and the guy received a copy of the notice in one week. Government has asked the MC and BSNL about the goof up as it's clear that both the government departments were not in sync at all. 

So use this grievance forum and educate others who don't know about this facility. 
This way we can at least raise our concerns instead of just talking about the 'System' in India . 

Invite your friends to contribute for many such happenings. 

PLEASE SPREAD THIS MESSAGE AND GET A BETTER FUTURE. 

Vasanthkumar Mysoremath's picture

Uploaded test case-Are political CEO nominations to PSUs necy?

Vasanthkumar My... - 18 Jun 2009 - 9:06pm

Public girevance regarding  - waste of public money in nominating non-official/non-technocrats as Chairmen/Members of Boards/Corporations for satiating sincere workers of political parties. 

-  Are these loss making PSUs necessary to be maintained at all?  How many sick PSU cases have been referred to BIFR (Board for Industrial and Financial Reconstruction) and what is the position?

-  Will it not be better to nominate/appoint technocrats for making these PSUs commercially viable and to achieve the socialogical goals and for achieving the purposes for which they were created?

'WHITE ELEPHANTS' ARE THEY NECESSARY IN PUBLIC SECTOR UNDERTAKINGS.

Successful registration - ack No.

DCOYA/E/2009/00084 
 
dated 18-6-09
 
 
 

Prajas may cite the above ref number and get info since it is not password protected.

- Vasanthkumar Mysoremath

pathykv's picture

GOI Grievance portal

pathykv - 19 Jun 2009 - 7:57am

I have tried this  portal twice and posted a grievance regarding Bangalore city Railway station approach, but did not get any response.

K.V.Pathy

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