Online grievance forum of Govt of India

Government of India has an online Grievance forum at http://www.pgportal.gov.in

The govt. wants citizens to use this tool to highlight the problems they faced while dealing with Government officials or departments (hyperlinked to respective dept /office site - I have tested only a few !) :

Many of us say that these things don't work in India.
A couple of months ago, Faridabad Municipal Corporation laid new roads in the area and the residents were very happy about it. But two weeks later, BSNL dug up the newly laid roads to install new cables which annoyed all residents. A resident used the above grievance forum to highlight his concern. To his surprise, BSNL and Municipal Corporation of Faridabad were served a show cause notice and the guy received a copy of the notice in one week. Government has asked the FMC and BSNL about the goof up as it's clear that both government departments were not at all in sync with one another.

Perhaps, we can use this grievance forum and educate other/s who do not know about this facility.

This way we can at least raise our concerns instead of just talking about the very bad 'system' in India.