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How well the email ids of BBMP work!

24 September 2008 - 4:15pm — balu036

Bangalore is the silicon city of India atleast in terms of the revenue it generates from software exports. In such a city, the authority responsible for maintaining the city infrastructure has to have functional email ids and its officers should regularly access to find out if there are any complaints from the citizens. This is important because in today's busy world, very few can give a complaint physically.

Bruhath Bangalore Mahanagara Palike (BBMP), is the agency responsible for maintaining the infrastructure and civic amenities of Bangalore and recently I tried to lodge a complaint with various authorities of BBMP on the state of drainage in my locality. Read below to find out what happened

"postmaster@bmponline.org" <postmaster@bmponline.org>
 hide details Sep 23 (12 hours ago)
tobalu036@gmail.com
date
Sep 23, 2008 12:26 PM
subject
Undeliverable: Please clear this Chikungunya/Dengue Mosquito breeding centre
in Indiranagar

Joint Commissioner (East) BBMP email id
jce@bmponline.org <jce%40bmponline.org>
The recipient's mailbox is full and can't accept messages now. Microsoft
Exchange will not try to redeliver this message for you. Please try
resending this message later, or contact the recipient directly.
 ------------------------------
Sent by Microsoft Exchange Server 2007

*Delivery has failed to these recipients or distribution lists:*


PRO (BBMP)

pro@bmponline.org <pro%40bmponline.org>
The recipient's mailbox is full and can't accept messages now. Microsoft
Exchange will not try to redeliver this message for you. Please try
resending this message later, or contact the recipient directly.
 ------------------------------
Sent by Microsoft Exchange Server 2007


Public Grievance Cell (BBMP)
pgcell@bmponline.org <pgcell%40bmponline.org>
The recipient's mailbox is full and can't accept messages now. Microsoft
Exchange will not try to redeliver this message for you. Please try
resending this message later, or contact the recipient directly.

 

 One of the two things is quite possible:-
1. These officials have not accessed their mail boxes for ages.
2. BBMP is functioning so pathetically that complaints come to is mailbox like swarm of bees.

Either way it only reflects the sorry state of affairs of a premier Indian City which claims itself to be the Silicon Valley of India. Talk about e-governance.

rs's picture

An email address that works...maybe

rs - 24 Sep 2008 - 10:40pm
Hi Well, I must say that I was quite impressed a few months ago when I wrote them about some garbage that had accumulated outside my house The email I sent was -------------- complaints@bmponline.org date 7 May 2008 17:08 subject Complaints for BBMP Website mailed-by gmail.com hide details 7 May Reply Dear Sir or Madam A lot of garbage has been accumulating outside my house on 15th Cross, Malleswaram. I am worried that soon there will be rats and vermin running around. I would be grateful if you could arrange for it to be taken away. The exact location is ------------------------ Amazingly the garbage was cleared the next day. I thought it might have been a coincidence but in fact it worked twice. Many of the numbers they have for garbage etc. dont work.. Ramesh
Photoyogi's picture

An email that did work

Photoyogi - 25 Sep 2008 - 3:48pm

I had sent a mail to commissioner@bmponline.org which i had posted here mail sent as you can see they were quick to respond covering their mistake.

I guess the reason was that the BDA Jn work was in every other newspapers a few months back.
Right now I think we should re-visit the BDA Jn and look for the flaws so that they are not commited again at the CBI Jn.

-- Praveen Sundaram
AkA PhotoYogi

-- PhotoYogi

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