“A man who, beyond the age
of 26, finds himself on a bus can count himself as a failure”
– Margaret Thatcher, former British Prime Minister.
Conventional bus services, the world
over are generally perceived as
slow, infrequent, inconvenient, uncomfortable, and distinctly lacking
in status & quality.
What is required for bangalore is a
complete change in the way people travel.
Invoking cosmetic changes &
marketing conventional bus services
are unlikely to make major impacts, other than marginally improve
patronization (we have seen this all these years). Bus services,
unfortunately carry a long-standing negative stigma regarding poor
performance & inadequate customer services, despite BMTC being one
of the best performing transport corporations.
