The script of non-functional systems, morals is once again at the fore. Once again it is same story. Helplines, laws encouraging citizens to lend help to victims exists only on paper. The late "Amanat" could have better chances had the '100' number worked they way it should, someone from onlooking public had taken her to nearest hospital little earlier. She could have reached hospital earlier, if police system in our country has more humane SOPs in such scenarios without having to fight over jurisdiction. Here is an account of late Amanat's friend, as reported in media (Source - Rediff)
"...From where we boarded the bus, they moved around for nearly two and a half hours. We were shouting, trying to make people hear us. But they switched the lights of the bus off. We tried to resist them. Even my friend fought with them, she tried to save me. She tried to dial the police control room no.100, but the accused snatched her mobile away," the male friend said..."
"...Recounting the sequence of events on that fateful night, he said, "After throwing us off the bus, they tried to mow us down but I saved my friend by pulling her away in the nick of time. We were without clothes. We tried to stop passers by. Several auto rickshaws, cars and bikes slowed down but no one stopped for about 25 minutes. Then, someone on patrolling stopped and called the police," he said..."
"...Contradicting the police claims that they acted swiftly after being informed, he said three Police Control Room vans arrived at the scene only after about 45 minutes and wasted time in deciding under which police station's jurisdiction the case fell..."
"...The youth claimed that nobody, including the police, gave them clothes or called an ambulance. "They were just watching us," he said, adding that after repeated requests, some gave him a part of a bed sheet to cover the girl.
He rued that no one from the public came forward to help. People were probably afraid that if they helped us, they would become witnesses to the crime and would be asked to come to police stations and courts, he said..."
A lot is being said and written about punishment, amending laws, lowering juvenile age, more help lines etc, but in the charged up moments, seems we are glossing over an important lifeline system that needs a fix - Unified Emergency Response System.
Isn't time to fix the system if it is not working? Isn't time to institute a working emergency response system across the country?