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September 2011

Customer facing staff of BMTC

BusPublic Transport
Observation :Now I am using BMTC services almost daily (Mostly route 378) and getting a feel of the BMTC customer facing staff and their attitudes and langauges. I observed at least 25% conductors use rude language by default. What I mean by default is usage of poor language without any provocation by commuter's behavior or age or gender.

BBMP spent 2500 Cr on Blr roads!!


Yes, they have spent 2,500 crores on roads in the past three years and they want more!


BESCOM - A positive picture


Today I have got a chance to evaluate complaint management and response system of BESCOM. 


Corruption - Real estate relationship - How to reduce this?


Real estate business do not go without corruption. Right from Khatha Extract to Registration to Plan Approval, every stage has corruption. Builders, Contractors, Real Estate Agents everyone is ready to shell out anything to acquire property either legally or illegaly. Enroachment of Government or Private Property is common and cannot be controlled due to corruption. comment guidelines

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